Privacy Policy

Last updated: 15 August 2024

The Chetham Society (“We”, “Us”) are committed to protecting and respecting your privacy.

This policy outlines how We collect, use, and protect your personal information when you use our website. We keep certain basic information when you visit our website and recognise the importance of keeping that information secure and letting you know what We will do with it.

Who we are

We are The Chetham Society, the oldest historical society in North-West England, founded in 1843. We publish major works of scholarship on the history of the palatine counties of Lancashire and Chester. For more information please visit https://www.chethamsociety.org.uk/about-us/.

Our website address is: https://www.chethamsociety.org.uk/

Our registered charity number is: 700047

Our email address is: enquiries@chethamsociety.org.uk

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page. However, we advise that you check this page regularly to keep up to date with any necessary changes.

What personal data we collect and why we collect it

Types of personal data

We may collect these types of personal data that you provide to Us:

Contact forms

We collect different types of personal data depending on the type of contact form used, but all types of personal data We collect via our contact forms is as set out in the section above.

Any personal data provided to Us in our contact forms will only be used by Us to fulfil any enquiry and off-site correspondence. We will never sell any of your data.

Payment

We may collect data necessary to process your payment if you choose to make a purchase. We do not collect or process your payment directly, all payment data is handled and stored by Stripe. We do not (and can not) gain access to your payment method details, such as card numbers and security codes. We only obtain specific types of personal data that is provided by you, as set out above.

For any third party payment providers that may be used via Stripe, such as PayPal, Google Pay, Apple Pay, etc., please refer to the provider’s own privacy policies in conjunction with Stripe’s privacy policy, found here: https://stripe.com/gb/privacy.

Information automatically collected

We automatically collect certain information when you visit, use, or navigate our website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our website, and other technical information. This is statistical data about our users’ browsing actions and patterns, and is primarily needed to maintain the security and operation of our website, and for our internal analytics and reporting purposes.

We may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our website and to deliver a better and more personalised service. They enable us:

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the use of cookies. However, if you select this setting you may be unable to access certain parts of our website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, payment providers, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Where We Store Your Personal Data

The data that we collect from you may be transferred to, and stored locally in a secure database, or at a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers, or in paper form in our secure office.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. It is your responsibility when entering your personal data into our website, to make sure you are:

Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. However, despite our safeguards and efforts to secure your information, no information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. We will always try our best to prevent this from happening.

How long we retain your data

We keep all your personal data and any off-site correspondence secure for an indefinite period until:

In the event that We remove your data, all personal data and correspondence, will be destroyed securely from our servers.

For where Stripe was used for a purchase, your order transaction along with your personal data can not be removed. This is so that all orders can be found and viewed at a later date should an occasion arises where it may be in our or Stripe’s obligation to do so, in accordance with law, and any appropriate privacy policies.

When and with whom do we share your personal data

We may share your data with third-party vendors, service providers, contractors, or agents (‘third parties’) who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organisation apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct.

The categories of third parties we may share personal data with are as follows:

Your rights

What rights you have over your data

If you have made a purchase, or have contacted Us, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How to Exercise Your Rights

To exercise these rights, you can contact us by visiting https://www.chethamsociety.org.uk/contact-us/, or by emailing us at enquiries@chethamsociety.org.uk.